Shipping & Pickup

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Global Shipping

Worldwide shipping via USPS, FedEx

US Only Freight

We have unbelievable rates on shipping freight across the US. Please contact us for freight rates if you see a large item you like.

NOTE: We are not able to guarantee arrival date of items shipped via freight. When we ship items via freight we get an estimate on cost and time of arrival. These are estimates only.

Freight is very difficult to track, as items often switch carriers en route to the final destination. Final delivery for freight items is subject to weather and other variables that impact arrival time.

For all items shipped via freight, we will provide a tracking number, when available, and a Bill of Lading to prove shipment.

Damaged goods during freight shipping

It is incumbent on the Buyer/recipient of goods to determine if there is any damage to the freight. If the recipient notices obvious damage to the item, they MUST deny delivery and contact Rugged Trading Company Customer Service immediately.

If delivery is accepted and it is later discovered that there is “concealed damage” the Buyer/recipient has 15 days to contact Rugged Trading Company to initiate a claim.

Local Pickup

Currently we offer local pick-up from our warehouse in Spokane, WA. (link to Contact page)  Stay tuned for a Rugged location in your area.

Local Delivery

We offer local delivery to the immediate Spokane area for $35. Beyond 15 miles from 99217 we charge $2.00/mile. We cannot deliver beyond 75 miles from area code 99217.